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PREVIEW

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INTRODUCTION

      How to use this book

 

CHAPTER 1:

INSTALLATION AND SETUP

      What is IT?

      What is an IT contractor?

      A Brief history of IT contracting

      Permies versus Contractors

      How to break rank with permyism

                Educating yourself on IT contracting

                Preparing for the move to IT contracting

                The successful contractor

                What to do next

                Setting up your corporate foundation

                Structure choices


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Permies versus Contractors

In the IT contracting industry, permanent employees are referred to as “Permies.” Over the years, an unhealthy rivalry has grown between the two, Permies and Contractors. Permies think contractors are overpaid and in most cases, they wish they could benefit from the financial compensation as well as the freedom of movement and variety enjoyed by most contractors. However, anyone who truly understands about contracting would never wish to be a permie.

The difference between permies and contractors used to be more pronounced, however in the advent of the shortened lengths of time spent at most permanent jobs; the main difference – security – has all but vanished. Today, most permanent jobs are held for less than five years before restructuring, relocation, job elimination or some other reason causes the permie to have to move on to another job. Mergers and acquisitions, corporate takeovers, outsourcing, downsizing, modernizing, and global competition are a few of the reasons for this swing away from security in permanent jobs. This is making permanent roles seem more like contract roles.

This insecurity and unreliability in employers makes permie roles seem less secure and conversely – makes contracting roles seem more secure. Insecurity does not exist, only the feeling of insecurity is real when it comes to IT contracting. If you fear insecurity enough, even permie roles will not stem your fears. In life, there is no gain without risk and no risk without the dual potential outcome of taking such a risk. In contracting the rewards are freedom, variety, money, self-reliance, and a more direct control of your career and earning ability.

Permie roles offer a sense of security, less money, less freedom, restricted career progression, limited career path, dependence on an employer for a limited financial gain, lack of variety, involvement in workplace politics, shallow status (often based on position and short term perks), and heavily restricted paid time off.

The benefits of permie roles are all derived from the permie income. This reduces the permie income drastically. Employee insurance, sickness, holiday and other paid time-off, membership to unions, perks (health care, company car, expense account, Christmas party, own office etc), pension plan, stock options, bonuses etc are some of the benefits that the lowered permie salary subsidizes.

In a sense, these really are not benefits – as the permie is already paying for all of them through a huge cut in their wages. In almost all cases, the loss in money does not equate to the benefits received. Paid time off for instance, is restricted to a few weeks a year, pension contribution is similarly restricted and the pension plan management is take out of the permies’ hands and controlled by the organization and their financial services partner. These inflexible arrangements often leave pension plan investors short after a lifetime of investing.

Every time you receive a pay raise or bonus as a permie, ask yourself how much money you helped the organization to make and what percentage your profit share is in comparison. In most cases, permies do not receive a fair or balanced profit distribution. This is understandable, after all, the organization is in business to make money and that means profiting on the backs of all its employees.

In IT contracting however, the control is placed squarely in the contractors hands. If you claim VAT, you are given the proper gross income. This includes VAT and claimed expenses. You then take these funds away and sort out your VAT return, tax return, VAT rebate, tax rebate, dividends, salary, personal pension, personal health care, company car (if you have one), time off subsidization etc. You can give yourself all the benefits that a permie gets and still end up with more money that a permie undertaking the same role.

In the case of the controller, because control is in your hands, you can make incredible savings with every benefit. For instance, you can shop around for the best deals on health insurance and offset the costs against your VAT and tax. You can also offset travel costs and company car costs. knowing that you are paying for the company car yourself, you can shop around for the best deals and make further savings in the hire-purchase deal you choose to acquire the vehicle with.

Concerning time off, you have unlimited choice in the length of break you take. Granted it will be unpaid through contracting, however you can subsidize this through your company savings. As an employee of your limited company, you will still be paid even whilst you are taking time off. Similarly, you will still receive all the benefits you have set in place, including dividends distribution and insurances.

Some contractors I know, work during the autumn, winter and spring, taking the entire summer months off on vacation. This is something you would not be able to do easily with a permie role – and still pay your mortgage, and return to a job.

We will discuss how to find contracts when you want them and how to eliminate lost time between contracts later, but for now, rest assured that the sense of security that permies see as the main advantage of being a permie, is an illusion. You can achieve the same level of security, if not better, through contracting smartly, applying the principles and techniques we will highlight later in this book.

By the end of this book, you will see that, as long as you are prepared to run a business professionally, contracting can reward you beyond anything that an equivalent permie role can ever give. Yes, you will be handsomely rewarded financially, and as you will learn, that will not be your only reward from contracting within IT The examples I will use are geared towards the UK market because it has one of the broadest, most diverse and liquid IT contracting markets in the world.

 

How to break rank with permyism

If you are currently a permie and are thinking of changing to the wonderful and rewarding world of contracting, there are a few questions you need to ask yourself first, “Can you be bothered? Is IT contracting for you.” This is because IT contracting is not for everyone, it should only be pursued by those who are entrepreneurial, serious and prepared to commit the time and apply the effort and sometimes money necessary to establish themselves effectively, securely and sensibly for IT contacting.

First, you need to educate yourself on what is required to succeed as an IT contractor. Secondly, you need to prepare and plan for the move to your new way of working and earning. Finally, you need to take decisive action by following your plan. Once you have made the transition to being an IT contractor, you need to consistently and regularly monitor your progression and steer yourself consciously onwards and upwards through education, qualification and selective contract selection. We shall next look at all these points in greater detail.

 

Educating yourself on IT contracting

To understand how your life will change as an IT contractor, you need to meet and talk to other IT contractors. Find out how they feel about contracting, why they left permanent work, the pros and cons that they have found in the move and whether they wish to ever return to permyism. Most won’t.

The few that say they will, say so mainly because of plans to start or expand their family, or they feel a sense of insecurity because they are new to contracting and still subscribe to the old belief that contracting is insecure and the income erratic. In the case of the new or expanded family plans, we will see how contracting still beats going permie even if you plan to take time off to have a child.

Planning and money management will overcome most issues you will find when comparing contracting with permanent work. Permies often grow slavishly dependent on the monthly handouts doled out to them in the form of a salary. Because they expect to receive these funds without interruption, most allocate and spend their monthly salary long before they receive it.

People who live this way either subsidize their lifestyle with credit cards and loans, or they struggle every month leading up to when they are due to receive their next salary instalment. Sometimes permies and new contractors carry this terrible habit into IT contracting. Because the contracting income requires a different treatment and does not flow as monotonously consistently as the permie income, these new contractors often find themselves badly prepared for an unexpected tax, VAT, or delayed agency payment.

Contractors like all business owners, plan their spending wisely and budget for the unexpected. As a contractor, if you follow this principle and build up a progressively growing buffer of income, you will comfortably ride any obstacle that comes your way. The key with contracting is not to live on what you earn, rather live on what you allocate to yourself, save the remaining and invest it to either grow or grow your IT contracting business.

 

Preparing for the move to IT contracting

There are a few things to consider when making the decision whether to become a contractor or to stay and become a permie. Firstly, there are many reasons why people contract in IT Let us examine some of these reasons.

Looking at the reasons why an organization would consider employing IT contractors services will explain part of the reasons why you should or shouldn’t become an IT contractor. Let us consider the pros and cons for an organization which chooses to employ the help of IT contractors.

 

From the organizations viewpoint

Firstly, the hours worked tend to be more flexible in comparison to a permie role. This is especially true if the organization pays the contractor by an hourly rate. In this scenario, it is more prudent for the organization to limit the hours worked or even reduce them so as to control their IT budget.

For the contractor this flexible time can be a blessing or a curse, depending of your view of time worked. For instance, if you seek to increase your turnover as an IT contractor then limited working hours is bad news for you. However, if you are looking to reduce or limit your weekly working hours (for a better quality of life or for travel considerations, etc) then this would be more ideal for you.

Secondly, because a contract is an agreement between companies, with one seeking the services of the other, personal consideration is often not important when the organization decides to terminate a contract. It simply decides it no longer requires the services of the contractor, and terminates the contract according to the boundaries laid down in it.

As an IT contractor, your health situation, family or financial considerations, or any other personal situation is simply not considered in the decision; after all you are a service provider not an individual. Can you imagine a large organization taking the personal and private needs of a cleaning services company’s staff into consideration when deciding to cancel or terminate the cleaning contract? It is absurd isn’t it? Well that is exactly how you, as an IT contactor, are viewed by most organizations. You are simply a resource or service provider whose services are contractually bound. This service can be turned on or off as is required for the benefit of the organization not you the IT contractor.

Permies on the other hand, cannot be so easily terminated. They are protected by powerful unions and strict employment laws. Often an organization is obliged to pay out huge amounts in order to terminate a permies employment contract. Therefore, an unfair dismissal can cost an organization dramatically more than any money they may be losing through keeping on the unwanted permie.

There are many schemes around this problem, however, and the human resources departments within most organizations know them. Therefore, it is not uncommon to find permies losing their jobs due to downsizing, relocations, reorganizations – where positions are simply eliminated or opened for competition leaving a permie to find they have to compete with other, external candidates for their old jobs.

 

From the IT contractors viewpoint

The advantages

We will start by looking at some of the advantages to contracting. These are as follows:

  • Flexibility
  • Financial compensation
  • Business ownership
  • Variety
  • Tax

After discussing the advantages we shall look at some of the major disadvantages.

 
Flexibility
Often IT contractors are employed because they bring in skills that the organizations in-house permie staff simply do not have. Other times, an organization requires an IT resource to achieve targets in a project. After the project, they want the flexibility of letting the IT resource go without the headaches associated with hiring and firing permie staff. This can also work well for the IT contractor. As a permie it is difficult to change your mind about an organization after you are employed by them for some time. Leaving them may cost you bonuses, pay rises or even promotion promises. At the same time, a patchy résumé may affect your chances of getting the next permie job. Most recruiters look at irregular and short term permie roles as a sign of unreliability, something they will take into consideration when considering a candidate for permanent employment.

Not so for the average contractor. It is not uncommon for an IT contractor to have a résumé riddled with short term roles. This simply can be sold as affording the organization a candidate with a more varied experience. Whilst one year at an organization is considered short term for a permie, the same time period, is considered long-term for their IT contracting counterpart.

If a contractor is unhappy with an organization, they have a choice to terminate the contract or allow it to run its length and then not renew. Contracts come with a termination clause, allowing for both parties to give notice prior to termination. There are also provisions for instant termination, normally afforded to the organization rather than the IT contractor. This protects the organization from contractor incompetence or business critical damage caused by the contractor.

Because most contracts are divided into smaller length chunks; i.e. three months, it is easy for the contractor to decide not to renew the contract at the next renewal date. This is a perk enjoyed by all contractors who understand the power of this freedom. You no longer have to put up with a bastard boss or long, drawn-out corporate infighting and company politics. If you feel mistreated or unhappy at a contract, simply give your notice of termination, work the notice period and leave.

 

Financial compensation
Contrary to popular belief, IT contractors actually cost an organization less than permies do. When an organization employs a permanent staff, they are obliged to take on a lot more costs than may be visible to the permie. Firstly, they have to pay or allocate funds for recruiter commissions, sick pay, holiday pay, redundancy pay and National Insurance (in the UK). They also may need to increase their insurance coverage to accommodate the new permie staff. Other costs may be health benefits, maternity and paternity pay. Contractors come with none of this overhead!

Although the permie often never sees this outlay on their behalf, the employer loses revenue nonetheless. That is why an organization can afford to pay contractors more for their services. In the case of the contractor, the organization can afford to pay a higher rate and still save money in comparison with hiring a permie.

This is one of the reasons most people love IT contracting so much – the financial compensation. The contractor is expected to sort out their own pension, health care, insurance, sickness pay, redundancy and pension etc. The good news is that they are given the funds to do so and in most cases the VAT associated, too. This leaves the contractor more freedom and options. They can shop for the best deals in health care and other insurances, as well as decide where to invest their funds for a rainy day. An IT contractor can also use aggressive tax planning to reduce their tax overheads.

The choices available to the contractor for maximizing their returns are far greater than that afforded most permies. This makes contracting a financially prudent consideration for most IT fields. The only problem arises when a contractor is uneducated in the best ways to maximize the returns and benefits gained from this increased compensation. This is the reason this book was written, to educate IT contractors about maximizing their IT contracting business. 

 

Business ownership
If you have ever being frustrated with being a cog in someone else’s engine, felt manipulated, used, abused by the organizations you have worked for as a permie, then IT contracting may be the way out for you. Business ownership brings with it certain rewards that non-business ownership does not. One of these is the feeling of being in charge of your own life. Sure, you may contract your services to various organizations; however as an IT contractor you can be the owner and director of your own business. 

If you choose to run your IT contracting concern through a limited liability company, you will have all the benefits and opportunities afforded the world’s largest companies. You will have all the tax avoidance opportunities enjoyed by these companies at your fingertips. Added to that you will be able to determine your own salary, bonuses and other perks based on your turnover. You will be a company director, which opens even more doors to you. Your elevated position will – in most cases – allow you to tap into deals only available to company directors and company owners.

Every penny you bring into your company will be money that you can fully control to draw the most profit from – for your company. If you so choose, you can expand your business and recruit other staff to undertake larger, more lucrative contracts or consultations. All this is available to you when you become your own boss. You can see why a lot of people would be attracted to IT contracting – for the satisfaction and pride in building their own business and becoming their own boss.

But of course not everyone wants the responsibilities that go with running their own company. For those who do not want to run a fully fledged business through a limited liability company; you, too, can operate as a contractor, and enjoy some of the freedoms we have just discussed: choosing when to work, where to work and for whom, as well as deciding on the lengths of your time-off and vacations. No longer will you be restricted to the annual month-and-a-half of time off most permies are tied to.

 

Variety
Over time, a permie may become an expert at how to implement IT or provide a service for their organization. This, however, is a very narrow view of the many ways that same IT or service may be implemented. By contrast, an IT contractor who regularly moves from organization to organization gains a broader, more varied knowledge and skills. They are always exposed to new technology, new ways of implementing IT and providing services as well as different company cultures and people.

This variety makes a contractors life more exciting and vastly more interesting than a permies. Because contractors also have to learn to quickly adapt and integrate into organizations in order to provide the best service, they develop advanced interpersonal skills and learn to make friends quickly and communicate better. All this leads them to develop a vastly superior résumé -- in comparison to a permie who may work at the same company for half a decade – only interacting with their limited colleagues and work associates.

Tax
In many cases, high income permies take home a smaller proportion of their income than their lower paid permie colleagues. This is simply due to their higher tax rate. As an example in the UK currently the income tax rate is represented in Table 1
 

Income Tax Rates

2007 - 08

Starting tax rate

10%  £0 - £2,230

Basic tax rate

22%  £2,131 - £34,600

Higher tax rate

40%  Over £34,600

Table 1: Income tax rates for 2007 - 08

As an example, if a permie programmer earned £34,600 per annum and his permie boss earned £50,000 per annum, the permie programmers income before other deductions and credits would be £27,255.60 whilst his permie boss’ income before deductions and credits would be £36,495.60. Although the permie boss’ net income is higher than the permie programmer, the programmer is getting a higher proportion of his gross income due to the lowered tax rate.

Although the permie boss earns 30.8% more than the programmer, his net to gross ratio is dramatically less due to being a 40% tax payer. He takes home 5.78% less of his income due to his higher tax status compared to the permie programmer.

The more this permie boss earns, the less of his money he gets to keep. If, one day he becomes the IT director and doubles his income to £100,000, his net will be £66,495.60, taking home 12.28% less of his gross income compared to the permie programmer.

Comparatively, a contractor doing the same job as the permie programmer could earn the same gross as either the boss or the IT director. Not only that, but with simple tax planning, the same contractor could end up taking home over 85% of the gross profits[1], an improvement of 6.2% over the permie programmers ratio net to gross ratio. This is because for most contractors in the UK, the rate of tax on their income is similar to that for corporation tax (see Table 2).

Corporation Tax

2007 - 08

£0 - £300,000

20%

£300,001 - £1.5m

marginal relief fraction 1/40

Over £1.5m

30%

Table 2: Corporation tax rates for 2007 - 08

This incredible tax advantage only changes slightly when the contractors’ distribution exceeds £300,000.99. The permie wage packet could never beat this tax advantage. 

 

The disadvantages
We have covered some of the major advantages of contracting; now let us look at some of the disadvantages. These are as follows: 

 

  • Security
  • Uncertainty
  • Increased personal dependence
  • More paperwork and rules
  • Money management

 

Security
As a contractor you will not enjoy the protection of a permie employee union, nor will the law side with you for some of the prejudices that permies can successfully sue organizations for. You will have to take some of these prejudices on the chin when they do occur. The best you can do in most cases is to hand in your notice, find a better contract and move away from the organization that has offended or mistreated you. 

Cost of liberty

Liberty costs money, and to increase your liberty as a contractor to the point where it equals that of a permie will reduce most of the many financial advantages of contracting.

Another consideration is your name or reputation. If you cause an agency to lose an organization as a client due to a lawsuit or other liberty related litigation, that client and agency may blacklist you and avoid doing business with you in future. Other organizations and agencies similarly will stay clear of you, fearing that you will cause them to – similarly – lose business. Soon you will be unable to secure lucrative contracts and have to return to being a permie or worse, unemployed.

Your security in contracting comes from your professionalism, skills, experience and personality or ability to integrate seamlessly into any organization. Your attitude, flexibility, adaptability, willingness to learn and interpersonal skills will greatly improve the social aspects of your contracting experience. The reason most contractors experience “problems” whilst contracting is mainly due to personality clashes and incompetence. To enjoy contracting without “problems,” you will need to constantly improve your competence and interpersonal skills. 

 

Uncertainty
When you start contracting, securing your next contract is daunting. There are no guarantees that you will get another contract just as there are no guarantees that a permie out of work will ever get another job. However this feeling is simply fear of the unknown and can be corrected through effective contract acquisition techniques, interview techniques and determination. We will discuss all these techniques later in this book.

One of the many obstacles for new contractors is that they continue to think as if they were still permies. Successful contractors search, apply, and secure new contracts differently than permies do. Successful contractors also interview or bid for contracts differently, too. If you follow their example, you will have no anxiety about acquiring your next contract.

 

Increased personal dependence
The life of a contractor is one of personal responsibility. You have to take charge and handle most of the things you may have taken for granted as a permie. Things like:

 

  • Securing and contributing into a pension.
  • Saving for time off sick or holidays.
  • Obtaining and keeping up the payments to various insurances (professional indemnity insurance, health insurances, litigation and tax investigation insurances and unemployment and income loss insurances).
  • Chasing your accountants about VAT and corporation tax payments to avoid penalties and fines.
  • Undertaking training to upgrade and enhance your knowledge and skills.
  • Learning about new investments so that you can grow your income and savings.
  • Keeping abreast of tax and company laws.
 

…and many more small and large tasks and duties that are necessary if you are to maximise the effectiveness of your time and money.

Most people who are steeped in permie thinking will not be prepared to take this responsibility. Instead, they will seek umbrella companies, personal services companies, PAYE services and other “lazy” ways out. Unfortunately, the price they pay for being lazy or not wanting to take the full responsibility is loss of management skills and loss of money. Most contractors on PAYE are paying in excess of 35% of their gross earning for the privilege. This is a potential loss of up to 20% or more of their earnings compared to if they took responsibility and ran a proper tax efficient contracting company.

 

Loneliness
As an IT contractor, you may feel like you are alone sometimes. Sure, you can join a new organization and make friends; however, soon the contract will end and you have to move on, join another organization and start all over again. This cycle can be daunting to some. To others, it is gladly welcomed.  If you are uncomfortable with change and slow to make social and personal connections with others then contracting may not be for you. You can still contract and keep yourself to yourself, however to secure regular contract renewals, your technical skills and knowledge will have to be exceptional. This is true of programmers and software developers. It is a running joke that the area of IT with the least socially skilled contractors is in software development.

It seems this type of work attracts a lot of introverted and shy individuals who hide themselves behind their large multiple screens and bury their heads in their software code. If this is how you like to work and you feel comfortable with the detachment and solitude then that is great for you, however keep in mind that you will have to communicate with your managers and fellow developer colleagues at some stage – therefore, some social skills and interaction would not go amiss.

In a large organization with many other contractors, you will feel less lonely than in a small organization where contractors are rare. The loneliness you might feel in the latter scenario can be increased if your permie team does not like you due to you being a contractor. You could find yourself going to lunches alone, alienated, and kept out of social conversation and outside work social or leisure activities.

The best way around this loneliness is to make friends out of your department. Often, an IT contractor is more readily accepted by other departments of an organization than in the IT department. Sometimes this situation can border on the ridiculous. I recall a contractor once sharing a funny story with me about a role he accepted within a military organization. The IT department was so jealous of contractors that the last four contractors had left before a week had passed. On his first day there, he chanced to ask a permie colleague where he might find the toilets. He was told, “You’re a contractor, go figure it out. Find it yourself.” Strangely enough, the contractor never stayed long enough to find the toilets. 

 

More paperwork and rules
Taking responsibility will mean doing more paperwork, reading boring tax papers and letters from Companies House and the HMRC offices; however, you will be richly rewarded for your efforts. By keeping abreast of the laws and taxes, you can effectively steer yourself away from the tax traps and legal dangers that could cost you vast amounts of time and money to correct down the line.  It is important to understand what others are telling you. If you totally depend on a third-party company who is in business to make money and part of that goal is better achieved by having complete control over your finances, then prepare and expect to be fleeced. This situation will only change through you acquiring the required knowledge or information about how to improve your financial situation independently.

Ignorance is seldom free; its price is often hidden from the ignorant individual. Some say, “What you don’t know can’t hurt you.” This statement is not true. In the IT contracting what you don’t know will cost you money, and what you do know, will make you more money. Therefore, learn to know more and you will increase your dividends and financial compensation. This will mean reading, enrolling on training courses or undertaking home study courses to improve your knowledge, qualifications and skills.

 

Money management
Dickens once wrote in David Copperfield, “My other piece of advice, Copperfield,” said Mr. Micawber, “you know. Annual income twenty pounds, annual expenditure nineteen nineteen six, result happiness. Annual income twenty pounds, annual expenditure twenty pounds ought and six, result misery”. This advice is disregarded by most contractors and permies alike, leading to misery, struggle, frustration, and stress.

Like most permies, some contractors live beyond their means. This is especially true of those new to contracting; they carry the bad habits from their permie work experience into contracting. The danger of this is immediately clear once you take into consideration the irregular income patterns of certain contracts.

Whilst permies can set a clock by the arrival of their next salary instalment, contractors often cannot. Some IT contracts pay invoices weekly, bi-weekly, monthly, fortnightly, or even quarterly in some rare cases. Others have strange arrangements such as three week delays between submitted invoices and actual payment transmission, or payment delays subject to security checks and paperwork submission (i.e. passport, indemnity insurance, proof of residence, security clearance checks, etc).

This irregularity in income and the insecurity associated with getting your next contract, make living beyond your means a more foolish proposition for contractors than it may be for permies, who due to the consistency of their incomes, can plan their repayments and the settling of their temporary debts – such as bills and credit card balance clearances – more reliably.

Financial happiness is more to do with stress and worry than it is to do with earning levels. Stress and worry with finances comes with not having enough money to settle your financial responsibilities in a timely fashion. Most people use credit cards and loans to bridge the gap between what they make and what they spend. Some contractors carry on this disastrous habit into their contracting life to disastrous conclusions.

Living beyond your means accentuates and increases the insecurities associated with contracting. Living this way will cause you to run back to being a permie, abandoning contracting in disgust, blaming insecurity as the reason, whilst your bad money management habits were the real reason.

Avoid this pitfall by setting aside half to two thirds of your gross earnings for taxes, VAT, and a rainy day. Doing so will allow you to live within your means whilst at the same time, building savings and financial security.

You have to learn also to apply delayed gratification. This means that if you want something, but you do not have the means within your allotted earnings to afford it, then you will not and cannot buy it.

All your purchases and financial commitments such as bills, mortgage etc., should pass the delayed gratification litmus test. Do not buy things that will cause you to exceed your allotted income allocation.   Similarly, you should prioritise your financial expenditure. VAT and tax should always lead the list. Payments to your various insurances should be next followed by accountancy fees, travel for work purposes before food, bills, mortgage payments, clothing, leisure and luxury purchases.

Surprisingly many contractors have this priority list reversed. They spend their earnings on luxury purchases first (flashy car, nice holidays, expensive clothing, shoes etc), buy food, pay their bills and mortgage then realise they do not have enough left for anything else. Soon the HMRC come knocking.

 

The successful contractor

We have covered the pros and cons of contracting; let us now summarize the traits and habits you need to become a great contractor.

  • Adaptability
  • Interpersonal skills
  • Humility
  • An observant self promoter
  • Diversified experience
  • An active networker
  • Outstanding reputation 

 

Adaptability

To be a great contractor you have to be adaptable. Most contracting roles require ‘someone who can hit the ground running.’ A contractor is paid for their skills and knowledge – therefore, most organizations will not be prepared to train you extensively to do a role that they expect you to know already. Apart from a general orientation to the organization and a brief introduction to the location of the basic facilities and resources, you are pretty much left to adapt to the organizations culture, working environment, technical tools and procedures.

The learning curve in a new contracting role can be sharp. It will mainly be your responsibility to fill in the gaps, ask for what you do not know and avoid making serious errors early on in the role. However, with experience you will learn to adapt almost instantly, as this cycle becomes second nature.

You will have to be observant, especially in your first week on site at a new organization. Observe how people dress, learn to recognize the subtle boundaries in acceptable attire and grooming. Observe the unspoken acceptable lunch activities and duration. Listen to what most people you work with discuss to determine the acceptable unspoken boundaries. In some IT departments, no one speaks whilst in others, they may have a radio on and jovial banter prevails.

Quickly learn the dos and don’ts and acquire a list of the important people you need to be wary of as soon as you can. If possible, find a friend quickly. Someone you can trust to ‘show you the ropes’ and steer you out of danger.

Most importantly, do your work and do it exceptionally well, until you are told otherwise. In some organizations exceptional work may alienate you from the rest of your colleagues – therefore, try to determine the boundaries of acceptable excellence before you shoot yourself in the foot and forego a renewal.

If you are unable to adapt, observe, learn, and apply what you have learned quickly, you may find yourself losing the contract at the next renewal date.

 

Interpersonal skills

In most contracting roles, you have to work with other people. Learning to deal effectively with them is crucial to being great at contracting. From the first time, you speak to your interviewer(s) to the contract end date – you are judged on how you fit into the department or organization. How you interact with others and how well other people like or dislike you, are all points taken into consideration when your renewal is being reviewed.

Every contract is different, just as every organization is different. In some contracts just liking a sport will get you immediately into the departmental social circle, whilst in other contracts – you have to build individual relationships with each person in the department.

A general rule therefore will never suffice for the variable conditions you will face, however a few traits are worth developing with everyone. These are as follows:

  1. Show genuine interest in others.

  2. Be friendly – smile.

  3. Develop humility.

  4. Never put down others – in front or behind their backs.

  5. Develop a sense of humour.

  6. Never gossip about others.

  7. Look for some good in everyone.

  8. Participate in social activities.

  9. Participate in departmental customs (such as getting teas and coffees for everyone when it is your turn).

  10. Avoid office politics (especially when being used to undermine another colleague).

The list above is not always easy to follow. However, do your best to keep to the points, and you will be liked by most people and quickly accepted into future IT teams. Conversely, if you are a show-off, antagonistic, unsociable, unfriendly, unhelpful, manipulative and prone to office politics and gossip, you are hardly going to be liked by many people.

 

Humility and helpfulness

Most contractors fall over at this hurdle. They feel that if they are helpful, they will dilute their own usefulness to the organization. This is not true. Any manager who sees you sharing and adding to the organizations IT knowledge pool and skill base will be happy to retain your services for longer. Similarly, if you are humble concerning your abilities, income, wealth, holidays and other material possessions, you will offend and upset less people than if you bragged and boasted about your advanced skills, and wealth.

Bragging about being a contractor is as stupid as terminating a lucrative contract prematurely. That is because if you brag and boast about your financial position, you stand a great risk at angering your permie colleagues, some of whom may be on less than half to a quarter of your net monthly earnings whilst performing the same or a similar role.

Bragging about your experience gained through contracting and your advanced skills will cause people to constantly put you to the test or worse, cause you to make a fatal error through withholding information or using internal politics against you. Either way you will be leaving the organization earlier than you planned.

Be humble; let your actions tell how skilled you are rather than your tongue. Play down your income and only discuss the things that you know will not get any of your colleagues jealous of your wealth. As an example, try not to rub your situation in their faces by wearing expensive clothing, driving an expensive sports car and eating expensive lunches each day.

If you have these things, moderate how much you show and talk about them around your permie colleagues. It only takes one person to harbour bad feelings against you – be on good terms with your manager – and you are as good as out of the contract.

Conspicuous display of your wealth is never good under any circumstances. It attracts jealousy, envy, resentment and spite. You can make others feel inadequate and undermined. The easiest reaction to you by them is to hurt you or in some way, cause you to lose some of your wealth. The easiest way for them to achieve this is to cause you to lose your contract.

Be helpful to your permie colleagues and be prepared to learn from them. It is tempting to unload your vast knowledge and experience; however, try not to give unsolicited advice. Permies may feel insecure and undermined around a knowledgeable contractor. Therefore, only give advice if you are asked for it, or when you feel it will be of immediate help. If you sense a permie is talking nonsense or trying to show their superior technical knowledge in order to belittle yours – refrain from engaging them and causing everyone to see how little they really know. You may win the battle but you will water and feed the resentment growing within them. Later on, this same resentment will bear fruit elsewhere, causing you some financial inconvenience.

As always, be humble and avoid such confrontations. Your humility will save you a fortune in the long term in IT contracting. You know what you know – you can do the job and you can do it well; therefore, there is no need to talk about how great your knowledge is, especially when doing so will not increase your contract rate.

 

An observant self promoter

This heading may seem to contradict the previous heading, however closer examination of this topic will show otherwise. As a contractor, you are in business to attract and secure work for your business. In a sense, you have to be a working advertisement and a sales and marketing department for your business. Therefore, you have to be an observant self-promoter. Observant because you need to be observant to spot opportunities and a self-promoter because once you spot an opportunity, you need to promote your services in order to be considered for the opportunity.

As you contract at various organizations, you will hear of problems that you may be able to offer a solution. This could lead to a contract extension or the start of a new contract (either way, you stay longer in a contract). This is a great way to guarantee your contract is extended or you are kept on after your initial contract ends.

The opportunity could be a training, software development, management, hardware and/or software installation and configuration, system management, support etc. Incidentally, this is also one of the best ways to improve your hands on knowledge and skills.

If you have been producing excellent work for the organization, and the decision makers and your colleagues like you, you stand a greater chance of getting the extension or new project opportunity than if you have not.

 

Diversified experience

The value of a contractor to an organization lies in them knowing what to do and how to do it. This means they require no training, and can be left to carry out the required work – in most cases unsupervised. This experience and skill is mainly acquired through the hopefully diverse experience the contractor has gained.

Your employment status, after 24 months at any one organization, changes to that of a permanent employee. If you are a contractor, and you are not moving around different projects at least several times a year or every couple of years, you may be getting stale and your skills may be getting blunt and undiversified. You may also be putting yourself at risk with certain tax laws that are meant to catch contractors who might as well be permies – we will discuss these tax laws at length later.

By staying at one organization and doing the same role for years on end, you are robbing yourself the advantages of new skills, experience and potential higher rates. These are part of your value as a contractor – a broad and varied experience.

If you have not changed contracts in a long while, you may lose confidence at interviews, get out of touch with market trends and fall behind with the latest technology and procedures across different industries. You need to stay ahead of the market trends and keep your interviewing skills and confidence high by regularly moving around to different projects. Nowadays, this has become a valid contracting tax avoidance strategy; especially with new tax laws, designed to catch contractors who carry out non-project based long-term contracts.

 

An active networker
Finding a new contract is much easier if you have many contacts in the industry than if you do not. You make these contacts by networking and building a list of sympathetic permie colleagues, agents, managers, HR personnel, IT decision makers and executives in past organizations. Even interviews you attend but do not win the contract can be a source of useful future contacts.

If you contract through an agency, your rate will be decreased by a sizeable fraction – 10% to 30% or more in rare cases. This decrease is the agency fees. It makes sense then that a contract you acquire by going direct without an agency will be that little bit more lucrative. It is therefore, prudent to be constantly on the lookout for such contracts.

You can find them through using your list of contacts. Old friends, old managers, even old agents may be able to put you onto new contract opportunities that will allow you to go direct to the organization.

Networking and building a long list of contacts is only of use if you keep in touch and update these people of your current situation and possible future requirements or availability. It is easy to get into the habit of only calling your contacts when you need them, however, this can be counterproductive. It is better to stay in touch regularly and build a social or professional friendship with them. Lunches, social meetings for drinks, messenger chats, and email conversations are all ways of doing so.

You should also take every opportunity to help your contacts find resources they are looking for, even when that resource does not directly benefit you. Other contracts, agencies, managers etc will be more helpful to you if you are helpful to them, too. In some cases, you could earn a commission or at least earn a free drink for your trouble. However, the long-term value of networking and helping your contacts is that when you need help, they, too, will be more willing to help you.

It is said that people like doing business with people they like. Help others to help you by networking and maintaining contact with those who – one day – could help you secure your next lucrative contract. Once you start networking, you will find the process of securing your next contract less daunting and more profitable.

 

Outstanding reputation
If you want someone to help you solve a problem, would you ask someone who has a bad reputation or someone with an impeccable record for getting the job done professionally, and on time? Most organizations would concur with your answer. However, some contractors are short sighted about their reputation. They leave a bloody trail of disgruntled and unhappy employers behind them – then wonder why they find it so difficult to secure their next contract.

The contracting world can be very small, and word quickly gets around amongst agencies, contractors, and permie managers in organizations. If you do a really bad job at one organization and your contract is prematurely terminated or if you manage to hold onto your contract but infuriate your agency or other contractors whom you work with, you may find that your name is passed around to the friends of these agencies and other contractors. Some of them may have a say in how successful you are at securing a future contract.

Agency staff tend to move around other agencies, taking with them knowledge and experiences gained from their previous agencies. If you caused them to lose business or acted without integrity and professionalism whilst working for them, they will remember and tell five others everywhere they go. Soon your CV will be virtually blacklisted and no agent will be interested in taking you on.

Similarly, if you infuriate managers, team leaders, your permie colleagues or other contractors – when they move on to other contracts and your CV is presented to them for a role at their new organization, they will ensure you are never called for that interview.

Produce quality work with enthusiasm and operate with integrity, be punctual, well mannered, professional, industrious, and learn to go the extra mile whenever possible. Make yourself invaluable to an organization and your contract will always be renewed whenever possible. Doing this and developing rapport with the decision makers of these organizations will ensure you are called back and offered future relevant contracts.

 

What to do next

If you are still interested in becoming an IT contractor after reading this far then you need to see if there is an IT contracting market for your particular IT skills. Do not worry if there is no IT contracting market for your particular skills, there are other avenues you can explore if you really want to become an IT contractor.

 

Do your research

To begin your research, first talk to contractors doing similar or the same work as you at your place of work. Next, look up a few IT recruitment agencies who work in your area of expertise. Get relevant information from them about the contracting market, especially what you need, to more easily secure contracts in your field of expertise. Find out how much the average contract in this field – at your level of expertise – pays. Ideally, you are looking for almost double that of your permie wages.

After exhausting contractors at your workplace, recruitment agencies, and friends who may not work at your workplace but contract nonetheless, search the contracting job market for contracts requiring your skill set in your geographic area of interest.

Call the advertisers and ask if the roles are still available. If the roles are no longer available, ask how long it was available before the role was filled. Also, ask what you would need to secure similar contracts in the future.

Armed with this information, you can now proceed to acquire the relevant skills and experience, or if you already have them – highlight them in your résumé.

 

Be prepared to compromise
If, after your research, you find that the IT contracting market is thin and underdeveloped or in decline for your specialization, then you have to either forget about contracting or choose to enter the contracting market through another – more general – specialization. You can do this by choosing a well-developed and thriving IT contracting specialization – requiring most of your current skills and experience.

After selecting the IT specialization closest to your current skills and experience, you next need to acquire the missing experience, skills, and knowledge. Seek first to acquire this through your permie job before venturing into a contract. Failing this, you should aim for a junior contractor position as a stepping-stone to help you acquire the missing experience.

Some areas of IT contracting are easier to enter from a permie position than a contracting position. Business Analysis for instance, is easier to enter as a graduate than it is to enter through any other means – except if you are coming from a project management background. Other IT specializations such as SAP are expensive to train for, and so it would be more prudent to use a permie training program to fund the training and certification needed for them.

 

Setting up your corporate foundation

As a contractor, you are a business owner in your own rights. You have the option to outsource any one of the following business functions to third parties:

  • accounting and tax planning,
  • sales and marketing,
  • human resource,
  • public relations,
  • legal and compliance,
  • admin

However, every time you outsource a function, you lose control of part of your business and possibly lose revenue too. Whilst it is important to focus your energies on what you do best – leaving the other functions that you do not specialise in to third parties, it is unwise not to understand these functions at all. Not understanding what your accountant or agency does means that you will not know how you could improve that function. Similarly, if you do not understand your business you will not be able to clearly identify profit haemorrhaging.

Profit haemorrhaging occurs when you lose money unnecessarily due to bad planning, and over-outsourcing. Contractors who can’t be bothered to learn to maximise their returns turn to companies and agencies who promise to alleviate this responsibility. An industry has grown to service these lazy contractors, offering a complete outsourcing package. For the price of their laziness, these companies literally turn contractors into permies working for them. They strip the contractor of almost all the benefits of contracting leaving them with less than two thirds of their gross income.

Other outsourcing solutions offer a partial service, often promising to secure the contractor against tax laws, but in reality, literally stripping their contractor clients of part of their income for no real guaranteed security from tax office litigation.

We shall discuss the outsourcing services solutions available to UK contractors first, and end this section with how to take total control of your contracting business by running a limited liability company with minimum outsourcing for maximum financial benefits.

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